Jungheinrich Malaysia Launches Innovation Hub North in Penang
On 30 June 2026, Jungheinrich Malaysia announces the launch of the Jungheinrich Innovation Hub North, a strategic expansion that reinforces the company’s commitment to supporting customers across Northern Malaysia with enhanced proximity, service capabilities, and operational efficiency.
Headquartered in Shah Alam, Selangor, Jungheinrich Malaysia has been serving the local market since 2009. While the Sales and Customer Service team in Penang team has supported customers in Northern Malaysia since 2015, the introduction of the Innovation Hub North marks a significant step in strengthening the company’s nationwide presence, while supporting the continued growth and economic importance of Penang as a key industrial and logistics hub.
Designed as an integrated facility, the Innovation Hub North brings together a dedicated showroom and an on-site spare parts setup. This enables customers to experience Jungheinrich’s solutions firsthand while benefiting from improved service responsiveness. The enhanced spare parts capability supports faster turnaround times and first-time fix efficiency, helping businesses minimise downtime and maintain seamless operations.
The establishment of the hub is aligned with the growing demand for material handling solutions and after-sales support in the region. As the spare parts and service market continues to evolve, Jungheinrich remains focused on strengthening its infrastructure and capabilities to meet customer expectations for uptime, reliability, and long-term performance.
In addition, the hub complements Jungheinrich Malaysia’s broader support network, including its close proximity to the regional training and spare parts centre in Singapore. This ensures access to genuine parts, technical expertise, and the seamless transfer of knowledge from Germany.
With a strong emphasis on people, service, and operational excellence, Jungheinrich Malaysia continues to invest in its capabilities to deliver reliable material handling solutions across the country. The Innovation Hub North reflects this ongoing commitment — bringing the company closer to its customers while supporting their growth in an increasingly dynamic market.